Page 2 - 2018-06-CFR Volume 117 - You Can't Be Serious - June 2018

Taking random carpet tiles off the floor in various areas of the installa- The experts at LGM
tion and laying them on a flat surface at the installation site revealed
the extent of the lift in the tiles. No surprise there except to see how specialize in consultation,
much lift there actually was. Carpet tiles out of the box from this pro- correction and resolution for
ject were also harvested for testing. The lab tests revealed significant flooring complaints, claims,
edge lift of the carpet tiles. Samples of this same product, out of the installation and performance
box, were laid out on a flat glass surface when we received them to
relax in a controlled environment and the edges were lifted on those issues.
tiles. All of this tells us the edge lift is an inherent defect in the product
relative to planar stability. You have to go through a process of not No issue is too big, too small
just lab testing but know what and how to look for signs in a product or too far away for us to
that are indications of the cause of a problem. Sometimes they are
hiding in plain sight – this is true of LVT and LVP products but again a handle.
topic for another newsletter.
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CARPET TILE TAKEN UP AT THE JOBSITE TO CHECK EDGE LIFT

With all the evidence and verifiable proof and experience working with
these products and understanding the history of them, having worked
with them over the years, there is no question the flat weave carpet tile

product suffers from a manufacturing induced illness.
You would think that this would not be a disputable issue
but not so in the flooring industry where denial is an art
form; where things that look like, act like, sound like and
walk like a duck aren’t a duck. The contrary fall back ar-
gument is also that it must be an installation problem or
environmental issue or acclimation of the product. Let me
state unequivocally for the record that installers, skilled as
many of them are, cannot make a flooring material change dimension-
ally – that is lift, dome, cup, curl, shrink or expand by installing it. If
that were a true we’d have a lot of magic shows and miracle perform-
ers in the flooring industry.

Page Layout By: Anita S. Drennon

2 Commercial Flooring Report June 2018