Page 1 - 2019-04-CFR Volume 127 - Im Not On the List - April 2019

If you will bear with me for a moment, I’m going to toot my
own horn. I have been in the floor covering industry for
over 48 years. I started in retail sales and management
in March of 1971, owned a carpet cleaning and repair
business, for both residential and commercial, and started
working on carpet and vinyl flooring complaints in the mid
70’s. I made a commitment to immerse myself in every-
thing flooring, making continuous trips to Dalton, Georgia
until I moved to the area 20 years ago. The flooring in-
dustry taught me about flooring. Dalton, Georgia, the car-
pet capital of the world, now the flooring capital of the
world, is where you have to be if you want to stay con-
nected with what’s going on in flooring. Here are a few of my accomplishments past and present.

I called on carpet mills and created a carpet and flooring inspection business, the first of its kind, working
then exclusively for manufacturers. We trained and certified independent inspectors and the claims man-
agers and departments of virtually every carpet mill in existence for many years. I was, and still am, a
pest in the industry as I have an insatiable appetite to learn. I make it a point to know everything and
everyone I can to know about anything that has to do with flooring, from concrete to carpet. At this
point I have associated with LGM some of the best and brightest minds in existence in all categories of
flooring and we have no equal or rivals. We are in the business of determining, solving, resolving and
preventing flooring failures. As a unique and one of a kind business, we have become known as the go
to guys in the industry.

To read more click on this link to our website and my CV.
https://lgmandassociates.com/lewis-g-migliore-president/

Our firm has a client list of the who’s who across the country and the world which includes businesses,
corporations, institutions, design, architectural and general contracting firms, insurance companies and
attorneys. If you have a problem of any kind with commercial flooring, we’re who you want to call.

Here is the reason for this somewhat personal rant.

We have a client that has an LVP flooring that was installed in new condos and the flooring is cupping
and curling. The manufacturer sent an inspector who said the condition was installation because the
flooring material was installed “too tight.” After our on site physical inspection and testing the flooring
per ISO 23999 Resilient Floor Covering – Determination of Dimensional Stability and Curling after Expo-
sure to Heat, the product was determined to have an inherent planar instability. That is, it would not lay
flat and it didn’t out of the box. This is a manufacturing defect. In addition, samples taken from attic

1 Commercial Flooring Report April 2019