In part one of this column we discussed the questions posed by the dealer who made the statement and addressed some of his questions on warranties and product issues. In this second part we’ll finish addressing the questions and issues he had. We covered stain and...
I recently spoke with a floor covering dealer about warranty issues and his frustration with them. Since the inception of warranties, a subject I’ve written about on more than one occasion, they have created much frustration for not only the flooring dealer and the...
This title is a question to be answered by both you and I. I’ll attempt to tell you what I know and I’d appreciate hearing from you. From here we get a pretty good overview of what’s happening in the industry. Besides being inDaltonand having a pulse on the...
There is no question the last several years have been challenging for business and especially the retail residential flooring market. But 2011 seems to have stemmed the fall and, according to my unscientific survey which consists of asking everyone, business has...
The installation of any flooring material requires the subfloor or substrate onto which it is to be installed receive some type of preparation before the installation takes place. That could be as simple as acclimating the space to the appropriate temperature...