Our expert staff specializes in the practice of consulting on and trouble shooting for floor covering complaints, problems, claims, and performance issues and related educational services.
LEWIS G. MIGLIORE, PRESIDENT – For over 45 years Lew Migliore has been associated with the floor covering industry. Challenges, experience, successes and opportunities servicing floor coverings lead to his developing a unique business model in the technical and educational segment of the industry determining and solving problems. Lew Migliore is considered to be the floor covering industries’ most respected and competent independent, objective and unbiased analyst of complaints, problems and performance issues and is a uniquely qualified speaker, author and instructor on the subject. His services are rendered in an honest and impartial manner to determine if and what problems exist, who or what is at fault, and why and determining resolutions.
He deals with a multitude of floor covering problems including, but not limited to, those related to manufacturing, specification, installation, performance, use and maintenance. Lew has written padding and installation specifications, maintenance manuals, and claims policies for carpet manufacturers and end users. Lew is the author and columnist for several publications on flooring issues and in addition, he is the author of “The Commercial Flooring Report” distributed to over 200,000 readers nationwide.
SIM CRISLER, VICE PRESIDENT – Sim began his career in the floor covering industry while attending Georgia Institute of Technology. After graduating with a Bachelor of Science degree in Chemistry he joined Milliken & Company where he spent the next 33 years. Sim has gained extensive knowledge over his 45 years in the flooring industry from hands on installation, production and manufacturing, process engineering, quality assurance, certified ICRI (International Concrete Repair Institute) technician, author, as well as, serving on many boards.
His extensive knowledge of flooring materials on a molecular level gives him the ability to know how substances interact with one another. He brings expertise on the material lifespan, the compounds it’s made of and the limitations of the product. As a Chemist, Sim specializes in areas such as analytical, organic, inorganic, physical, polymer compositions, and materials chemistry.
Sim excels in the root causes of flooring failures. He can take the product at the manufacturing level and improve processes; ultimately improving the products and their performance.
Conflict resolution, problem solving and forensic investigation on highly technical and complicated issues relating to all soft floor coverings with emphasis on modular and patterned broadloom carpet are Sim’s specialties, as well as, technical consultation on all issues involving installation relating to site and floor conditions, adhesives, substrate issues remediation of problems, replacement and repair services.
Sim has traveled the world extensively on quality related issues dealing directly with the manufacturing of products, engineers, quality assurance managers, flooring contractors, designers, end users, architects, general contractors and attorneys. Sim’s knowledge and intellect make him a sought after specialist. His focus is always to find a solution that is a win for everyone.
The benefits of LGM’s knowledge, unequaled experience, incomparable talents and skill in the industry are readily and eagerly available for service to our clients.
Our goals are designed to help you and your team understand complaints and problems typical to the flooring industry. We can describe how problems can be caused by manufacturing, installation, or the end user.
We have an extended library with a wealth of technical information that contains photos, technical bulletins, industry standards, and many documents that identify the concern to explain and describe why problems occur.
For more complex issues we have readily accessible a state of the art certified testing facility. There is little if anything that can escape the scrutiny of someone who knows floor covering as well Lew and his associates.
Call Us at 706-370-5888