Consumerwatch is a newspaper column that is supposed to furnish consumers with accurate information on products and services. A recent issue on making sure carpet is laid to specifications shows the author doesn’t really know carpet. She talks about cushion and...
A retail dealer posed the question about a carpet concern he has recently experienced. Seems that after the fairly expensive, name brand beige carpet he sold to a customer was professionally cleaned, several blue spots, which weren’t there before, appeared. He...
The Carpet Inspectors Reference Guide is being rewritten as a new ANSI standard. This undertaking addresses the long overdue update of this guide and is actually a new document. I have the honor and privilege of being the Vice Chairman of the new standard along with...
The use of concrete moisture suppression systems being used as an additive to the concrete pour or topically applied is getting a great deal of attention in the construction industry as the need to thwart the failure of flooring installations due to moisture issues...
It’s funny how complaint issues seem to run in spurts; this issue deals with small areas of discoloration. What are small areas of discoloration? They’re small spots that appear randomly in a carpet seemingly from out of nowhere. Consumers, when they contact you,...
