In these tight economic times claims and complaint systems and policies don’t operate as they did when business was booming. It might have been easier to file a claim and get it resolved, sometimes without much effort, before business slowed so much. Things have...
Manufacturers, in an attempt to control the installation of their flooring materials and prevent, as best they can, failures of the installation, are mandating you use their adhesives. The reason for this, as mentioned, is to try and insure that the correct...
Not all flooring retailers are dying on the vine, nor are all businesses for that matter as the news media may suggest. We get calls and emails from all over the country on a daily basis and always ask how business is. In the last few weeks business seems to be...
Shedding is the loss of loose fiber from a cut pile carpet or a carpet made with a spun yarn. When we say spun yarn think of wool as spun yarn is made up of short lengths of fiber. Most residential carpet made today using spun yarn employs nylon. Since the fiber...
In keeping with my pledge to help you as much as I can this year to be profitable and avoid losses we’ll discuss the right way to file a claim and why it should be done this way. One of the things we and the claims departments hear far too often is that your customer...
