Whenever business slows down claims increase and the creativity level follows suit. What does that mean? Flooring dealers may be more ambitious and imaginative in their efforts to force a manufacturer to honor a complaint they think is legitimate but may not be. ...
I have made the commitment this year to focus on helping you see your way through the economic slowdown by giving you tips on keeping your profits. This, for the most part, is simple, viable and obvious information you should know but may not be consciously thinking...
There’s been a lot said that I’ve read recently in industry publications about taking the opportunity now, during a down economy, to educate yourselves. Certainly there may be more time to do that but there may not be the money to invest. We’ve recently experienced...
There’s no question the crowds were lighter at Surfaces this year but every manufacturer I spoke to said they were surprised that business at the event was much better than they expected. No one I spoke to was disappointed. All the “A” players were in attendance and...
Happy New Year to all of you and best wishes for good health, happiness and prosperity. Relative to prosperity the key is to pay attention to detail, get better at business than you are, be as unique as you can and remember what you got into this business for in the...
