Two situations came to my attention this past week that you may be able to relate to. One was a case involving an engineered wood flooring product that was installed in a home, supposedly with all conditions being acceptable for the installation. The dealer took...
We just completed the LGM Carpet Seminar today and you should have been there. There were several new issues that would have helped you improve your business by exposing you to concerns for various types of products performance and also new business opportunities. ...
There have been a number of inquiries lately about claims that actually relate to the warranty coverage on new flooring materials. Now warranties on floor covering are not my favorite thing as they tend to give a false sense of hope to the consumer and even the...
