Help me please! I’ve been told all along that a certain percentage of pre-finished wood in a typical box is actually unusable or requires installer modification. Typically, and this is what I’ve been told by reps, that “select” wood may have only 10% scrap if you will...
Normally when floor covering sales slow down claims pick up but that can’t be said of 2007. This has not been a normal year. No real rise in claims. Only certain segments of the market have slowed and not everybody’s business is off and all the news isn’t bad. The...
All flooring materials have inherent characteristics that you should be aware of to avoid having them mis-interpreted as defects. It’s also important you understand the natural characteristics of flooring materials so that you don’t oversell them and set yourself up...
We just finished the most rewarding seminar we’ve ever conducted, “The Concrete Moisture and Substrate Seminar – Flooring Failures on Concrete Slabs,” to rave reviews. This is the only seminar of its kind and the only one ever conducted on this subject. The program...
Here’s a very interesting claim I thought you’d enjoy hearing because it’s so convoluted that it will make you feel like you’re on a Merry-Go-Round. The claim is for excessive wear and dark soil lines. The carpet was looked at by three different inspectors, each...
Aside from Stainmaster the most recognized brand name by consumers for carpet is Mohawk. The little Indian logo was being marketed and advertised on TV when I was a kid, many years ago. The Karastan brand name has been synonymous with high quality carpet for decades...
