A floorcovering dealer contacted us about some problems he is experiencing with an expensive woven carpet product he installed in a large home. The carpet is wrinkling, there are creases forming in it and it is changing in appearance. The appearance change is most...
Flattening Out and Looking Worn: Our first problem was posed by a dealer who asked if the carpet cushion would have any affect on how a particular carpet would perform – in this case relative to appearance retention. The complaint was for the carpet flattening out...
StarNet is the largest commercial coop in the industry, responsible for close to $2 billion dollars in sales in the commercial market. They are the most significant single force in the industry when it comes to selling, installing and servicing the commercial floor...
Did you go? If not, why? If you go to regional markets because of an affiliation with a supplier, that’s certainly important to your business and to the relationship you have with them. And, of course, you have a responsibility to that supplier if they help you....
Has anything like this ever happened to you? Certainly you may have had some vinyl flooring years ago that pulled in at the perimeters or a graphics tufted nylon carpet, glued directly to the substrate that shrank at the seams the next day. Both of these examples...
We recently completed the testing and evaluation of sheet vinyl samples that were submitted to us because they had discolorations visible on the surface through the vinyl wear layer. The blotchy discolorations were both purple- predominantly and to a lesser degree...
