Recently, in a local newspaper real estate and rental magazine insert, there appeared a question and answer column by a gentleman who answers questions on home improvement and repairs. The title was: “Ripples in carpet may mean installers didn’t stretch it...
This was the title of an article on the MSN Real Estate website a few months ago saying that more Americans are turning to hardwoods, decorative concrete and other hard surfaces to send their home values skyrocketing. There’s no question that hard surface flooring is...
Many of you may not have heard of Neocon, especially if you concentrate your focus on the residential retail floor covering business. You may also not understand or appreciate the significance of this market on your business. Neocon is the premier commercial...
In my FCN article in the May 15/22 issue I mentioned some wood flooring issues. I got a response from a reader saying that many pre-finished wood samples mention shade variation up front, suggesting that shade variation in the wood boards is natural because of the...
I don’t know what’s going on lately but it seems there are more and more situations where a floor covering dealer is threatening a manufacturer and a manufacturer is threatening a floor covering dealer. These dealers are coming to us and, this may amaze you, but...
How the process works: Each manufacturer has their own process for handling claims and some are more lenient than others. But even when a claim is legitimately a manufacturing problem you may have a hard time getting it resolved. Any little quirk that may afford an...
