Just back from Surfaces and it was the best ever, in my opinion. The seminars we conducted were the best attended since we’ve been doing this and the general attendance was excellent; at times you couldn’t move on the lower show floor and there were lines waiting to...
What floor covering claims or problem issues are you likely to face in the coming year that you should be aware of and prepare for? This is not to make you think that a whole new series of problems are going to present themselves to you that you may not have already...
Here’s an interesting situation that we were confronted with the other day, and lately it seems we get these types of situations on a regular basis; never dull in this business. A flooring contractor was storing, before installation, the gross amount of carpet...
It never ceases to amaze me how uninformed and ignorant most people who work in the flooring industry are when it comes to technically knowing about the products being sold and installed. Most often the absurdity lies in not having even a modicum of common sense...
Last week I attended and participated in two very interesting and important events that gave me a flavor of what’s to come in the flooring industry relative to installation, education and information. On Thursday an INSTALL symposium was held at the Sheraton Hotel...
From several calls and samples sent in recently where a condition instigating a complaint could have been solved by using two of the five senses. A complaint normally involves physically going to the installation site, looking at the carpet or floor covering and...
