I want to discuss with you complaints and filing claims, which during times of economic strain both increase and are harder to get resolved. It is more important than ever to avoid claims at all costs. This is fairly easy to do and costs nothing. Sell the right...
This is the third time I’ve written about this subject and it is actually one of the most requested columns I’ve done in 21 year writing for FCN this same type of column a few years ago regarding visible seams. I’ve had several calls and emails with photographs...
I want to thank all of you who responded by email, phone calls or phone messages, to my recent column in which we showed you a photo of a mysterious condition and asked for your help in determining the cause. The initial evaluation of the condition, which is...
Claims overall seem to increase with economic downturn. Consumers are pickier, dealers get more disturbed and manufacturers resist giving in. These circumstances make for very frustrating experiences and call for more patience, diligence and determination handling...
In these challenging economic times when business people look for ways to keep afloat most start with cutting costs, saving money on everything associated with the operation of the business and looking for ways to lean out and maintain some semblance of...
The largest single category for claims; that product generating most complaints that is, is wood. However, there is also more vinyl being sold and much of it coming from sources not common to theUSmarket. The issue of performance and complaints on these products is...
