Not all flooring retailers are dying on the vine, nor are all businesses for that matter as the news media may suggest. We get calls and emails from all over the country on a daily basis and always ask how business is. In the last few weeks business seems to be...
Shedding is the loss of loose fiber from a cut pile carpet or a carpet made with a spun yarn. When we say spun yarn think of wool as spun yarn is made up of short lengths of fiber. Most residential carpet made today using spun yarn employs nylon. Since the fiber...
In keeping with my pledge to help you as much as I can this year to be profitable and avoid losses we’ll discuss the right way to file a claim and why it should be done this way. One of the things we and the claims departments hear far too often is that your customer...
Whenever business slows down claims increase and the creativity level follows suit. What does that mean? Flooring dealers may be more ambitious and imaginative in their efforts to force a manufacturer to honor a complaint they think is legitimate but may not be. ...
I have made the commitment this year to focus on helping you see your way through the economic slowdown by giving you tips on keeping your profits. This, for the most part, is simple, viable and obvious information you should know but may not be consciously thinking...
There’s been a lot said that I’ve read recently in industry publications about taking the opportunity now, during a down economy, to educate yourselves. Certainly there may be more time to do that but there may not be the money to invest. We’ve recently experienced...
