(The information in this paper was gathered from the EPA website and with the assistance of Larry Cooper of Restoration Consultants) If business for floor covering companies was not hard enough with the newer asbestos regulations for testing, the U.S. EPA has issued a...
Does it seem as if the claims you file are taking longer to process or that they are being denied? Well, it’s not your imagination because manufacturers during difficult economic times, especially when business if off 15 to 20% are loathe to honor claims. You may...
The first topic is interesting in that the carpet in these offices has been installed for years. I’ll share this communication with you. The Question: The carpet is over 10 years old and in some offices it’s turning light green. Most offices do have windows but...
This column was instigated by a question from a commercial flooring contractor who was being questioned by his customer as to the use of underlayment versus a self leveling material to facilitate the installation of new carpet tile in insets. The installation...
In part one of this column we discussed the questions posed by the dealer who made the statement and addressed some of his questions on warranties and product issues. In this second part we’ll finish addressing the questions and issues he had. We covered stain and...
I recently spoke with a floor covering dealer about warranty issues and his frustration with them. Since the inception of warranties, a subject I’ve written about on more than one occasion, they have created much frustration for not only the flooring dealer and the...
