Mold occurs naturally in our environment and actually floats around in the air, it can be found anywhere and it can grow on anything. It needs moisture to grow and an organic food source which can be dirt, food stuffs, drinks or anything that was once growing...
A consumer is complaining about being able to hear the tenant above them in a condo complex even though a sound barrier was put in place. Let me give you the details. This is a high rise condo with tile flooring throughout in a tropical location. The substrate on...
Very often when we receive inquiries from flooring dealers about claims the length of time involved in the claim arises. One of the first questions I ask is “when was the flooring installed and how long after it was installed did they notice the concern condition?” ...
LGM acts as a neutral third party to assist in resolving a dispute between two or more parties in a claim or complaint. Whether mediating in a legal venue or providing a non-adversarial approach to help resolve conflicts, we are the voice of reason when all else...