A warranty, or guarantee, is an assurance of the quality of or of the length of use to be expected from a product offered for sale often with a promise of reimbursement. In the floor covering industry warranties can be very confusing. A wear warranty, for example,...
It never ceases to amaze me that people selling floor covering know virtually nothing about it. This goes for retailers, contract dealers, architects, designers and specifiers. The wrong product in the wrong place is a formula for disaster and, unquestionably,...
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